Terms of service
DISCLAIMER, TERMS AND CONDITIONS
OVERVIEW
This website is operated by A Gentle Renewal Massage Therapy. Throughout the site, the terms “we” and “us” refer to A Gentle Renewal Massage Therapy, its products and A Gentle Renewal Massage Therapy and Holistic Skin Care line as a whole. A Gentle Renewal Massage Therapy offers this website, including all products, information, tools and services available thru this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing any of our products, you engage in our “Service” and agree to be bound by these terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitations, users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services or purchase any product from the website outlined above. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website at any time. Your continued use of, or access to the website following the posting of any change/updates to “Terms”, constitutes acceptance of such changes.
Except as expressly stated in an agreement between you and A Gentle Renewal Massage Therapy and Holistic Skin Care Line, ALL CONTENT, PRODUCTS, SERVICES provided on this web site are provided ‘AS IS’ without warranty of any kind, either expressed or implied. A Gentle Renewal Massage Therapy and its suppliers and licensors disclaim all warranties, expressed and implied including, without limitation, those of merchantability, fitness for particular purpose and noninfringement. You are solely responsible for the appropriateness of the site, its content, and the products and services offered by A Gentle Renewal Massage Therapy on the site for your intended application and use. A Gentle Renewal Massage Therapydoes not warrant that the site, its content, or the products and services it offers on the site meet your requirements. Subject to the terms of any agreement between you and A Gentle Renewal Massage Therapy, A Gentle Renewal Massage Therapy, its suppliers and licensors shall not be liable for any direct, indirect, special, consequential, incidental, or punitive damages, even if A Gentle Renewal Massage Therapy, its suppliers or licensors have been advised of the possibility of such damages. Certain state laws do not allow limitation on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. By purchasing from the website, you have agreed that you have done your due diligence for seeking information about products before you make your purchase. Additionally, you are responsible to reach out to us via email after purchasing any of the OMM products to request refund, exchange or replacement of the product, if you feel, realize, observe that you have any problems or questions on any products or services, or have any issues with usage, possible defects, clarifications on Natural Nature of our products, ingredients or any other information which you are seeking or might want to receive an answer, prior or after usage.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the products and/or Services (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of any products or services.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Generally, once a product is purchased, its subject to our Return Policy. All consumers utilizing the Services for purchase, otherwise, as outlined above, are encouraged to reach out to us directly for any dis-satisfaction, issues, defects or any other questions or concerns, we will make our best efforts to resolve and remedy any issues in accordance to our Return Policy. It is our sincere intention to address all issues, concerns and questions that are brought to our attention , even if the purchase was conducted thru other websites or other third party/organizations that carry our services/products. Service users and purchasers agree not to exploit, harm, vindicate, or sue us, prior to making reasonable efforts in contacting us and working towards resolving any such issues within mutually accepted terms.
Certain products or services may be available exclusively online through this website or other websites/stores. If purchased thru other websites/stores, our products or services may have limited quantities and are subject to return or exchange only according to that site/store Return Policy. If product/services purchased thru this website, consumer agrees to our Return & Exchange Policy.
We encourage and reach out to consumers to exhaust all avenues possible to contact us by email with any comments or concerns regarding quality, problems, defects, issues, unsatisfaction, clarifications, usage, Natural Ingredients used, Natural nature of the products, product label, etc., to seek answers or discuss return and exchange issues, even if purchased from other locations/websites. Therefore, consumers / purchasers agree not to exploit, harm, damage, thru any legal remedy any portion of the service or use of service or access or lack of access to the service for their personal or other persons gains, profits or benefits, prior to consumer express written notice of complain to us for such issues resulting in us making every effort to address questions, concerns and issues leading to resolving those matters in a reasonable time for mutual benefit.
We have made every effort to display as accurately as possible the colors and images of our products that appear online thru this site; The actual product/services may vary slightly from what is displayed on this site. We cannot guarantee that your computer display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction or a particular website other than ours. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. We will, however, confirm that we will do all reasonable requirements necessary to remedy the error and meet your expectation within a reasonable time period. Due to recent supply chain availability limitations, in rare cases, the actual product packaging may be different that what is pictured/displayed on the web site.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting via e‑mail and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such “tools” as is and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms, on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us or you may purchase our Service / products thru other websites. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, information or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices, returns or exchanges and make sure you understand them before you engage in any such transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. Should any third-party website / online store carry our products, please refer to Sections 3 & 5 to this Terms & Conditions, to seek answer to any of your questions regarding product return & exchange and other questions.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium, any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments or correction to comments, or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site (brochures, product label, ingredient list, product packaging) or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, ingredient list, pricing, product packaging, promotions, offers, product shipping charges, errors in print, transit times and availability. We reserve the right to correct any such errors, inaccuracies or omissions, and to change or update information or cancel orders as early as possible which has been brought to our attention within 45 days, without any further obligation or liability. We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except when required by law and within 45 days of being brought to our attention. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated or if any information has been printed or omitted in error.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in a law-suit or any legal action against us without you making a reasonable effort to initially contacting us and seeking correction, remedy or solution to your concern (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information and falsification of facts or create an aggressive and intimidating legal acts (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses by all legal means.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. The information on brochures have been compiled from various sources and is provided only as a guide. Although every effort has been made to ensure that information published on each site is correct and up to date, we cannot guarantee the accuracy of all information presented and accept no liability in respect to any omission or error. The customer should always take full responsibility on their choices to satisfy themselves as to the ultimate suitability of a product for an intended external application. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall the company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – NATURAL PRODUCT
This is to inform all Consumers that the word “Natural” used on All A Gentle Renewal Massage Therapy Holistic Skin Care Product Labels, Brochures, Emails, Website means and signifies “Natural Oils, Herbs, Butters & Extracts” used in our products. Consumers & purchasers please read product ingredient list on product Label and refer to website for product information or contact other sources for ingredients listed on labels to determine it’s natural or synthetic content and source in order to make an informed decision prior to purchase of A Gentle Renewal Massage Therapy Holistic Skin care Products. If product information provided is printed in error or appears misleading, please contact us via email to express your concerns and comments. It is our professional courtesy, commitment to customers, and every intention to deliver accurate and informative data on all products. We will make every effort to remedy and correct the error within reasonable time span.
SECTION 15 – MANUFACTURING
Our products are made in small batches to maintain freshness. It is therefore very rare to create identical items in each batch creation. There may be blemishes/variations that are not product flaws. Such variations are inherent in manufacturing of batches, where you may find minor distinctions on products, label colors, bottle colors etc.
SECTION 16 – INTENDED USE
Our products are not for human consumption and are intended solely for application to hair & Body. These products are not to be ingested. Avoid contact with the eyes. In case of any allergic reactions, discontinue use and immediately seek medical/professional help. Please also contact your physician if you have any uncertainties or other concerns regarding the scent/fragrance, and your skin/body/hair compatibility with natural oils, or other ingredients listed on the product label for your hair, skin and body prior to use.
SECTION 17 – REPRESENTATION & WARRANTY
We make “No claims, representations, warranties or guarantees”, whether expressed or implied, as to the safety, reliability, durability, usage & performance of any of our products. Furthermore, we accept no liability whatsoever for the method of usage, intended usage, misuse, safety, reliability, durability and performance of any of our products. Additionally, The company shall not have any liability or responsibility for incidental damages, consequential damages, medical damages, punitive damages, damages/injury to the person(s), damages for loss of use, loss of time, loss of profits, or income, or any other damages to include third party claims with respect to any defect or other deficiency or any issues arising from the usage, intended usage, safety, reliability, errors, durability and performance of our products. We make no warranties of any kind, expressed or implied, including but not limited to the implied warranties as to merchantability, fitness for a particular purpose and non-infringement, nor shall we be liable for any damages, including consequential damages of any kind that may result from the use of our Hair, Body & Skin care products.
SECTION 18 – MEDICAL AWARENESS
Note that these products include natural oils, extracts, butters and seeds and other ingredients listed on the product label. Therefore, their potency is not as fully regulated and controlled. Ones susceptibility to allergic reactions is also dependent on relative skin sensitivity, existing health conditions and product application. The customer therefore assumes full responsibility for his/her own testing and should first do a skin patch test before product usage. If any redness or itching occurs do not continue use and seek professional help. We accept no liability in the unlikely event of an adverse reaction occurring when using any of our products.This product is not intended to diagnose, treat, cure, or prevent any disease. No medical claims are implied in the information given, and diagnosis or treatment of any condition is not intended. Any reference to medicinal or health benefits cannot be taken as a replacement for medical advice by professional doctors or prescription medication or seen as a diagnosis for a specific condition. Products are for external use only.